Shipping policy
At Summit Q, we want to get our BBQ sauce to your table as quickly and safely as possible. Below you’ll find our shipping guidelines.
Processing Time
- Orders are typically processed within 2 business days after payment is received.
- You will receive a confirmation email once your order has shipped, including tracking information.
Shipping Rates
- Shipping rates are calculated at checkout based on your order size and delivery address.
- We offer local delivery or pickup options — if you are interested in this service, please reach out to us at hello@summitsauce.com to learn more information.
Delivery Times
- Most orders arrive within 3–7 business days after shipping, depending on your location and carrier.
- Please note that delivery times may vary during holidays or peak seasons.
Shipping Areas
- We currently ship within the United States only.
Damaged or Lost Packages
- If your order arrives damaged, please email us within 7 days of delivery at hello@summitsauce.com with photos of the damage. We will gladly replace the item or issue a refund.
- For lost packages, please reach out to the carrier and have your tracking information ready to resolve the issue.
Questions
If you have any shipping-related questions, please contact us at hello@summitsauce.com.